F.A.Q.

Common problem :

We have summarized some problems that customers often ask for and made some presentations here. If you can't solve your problem, please contact us in time.

Benefits of using supermarket cash register

Benefits of using supermarket cash register


Supermarket cash register meets the wishes of store operators all over the world. Its high accuracy in accounting business, high efficiency and frankness in sales statistics and high practicality in commodity management make the commercial operators have little investment, but it can quickly, accurately and in detail grasp all the data in the process of commodity flow, making the operators in market research, internal management The efficiency of evaluation is increased, and the operating cost is reduced on a large scale.

If you leave the commercial electronic cash register, you can't talk about commercial automation and modernization. In the future, without the help of commercial supermarket cash register, operators will be at an absolute disadvantage in the market competition.

How is the customer display driven?

The customer display screen does not need to install a driver, and its driving process is the process of sending data to the serial port. The commands sent by the customer display screen are compatible with Epson "ESC / POS" instruction set. Please refer to the manual for the specific format.

What are the ways to open the cashbox?

The inside of the cassette is actually composed of a solenoid valve and a transmission device, so it can be divided into two opening modes: electric and manual. The electric mode is to send electrical signals to the solenoid valve. Generally, the electrical signals are 5V and 24V, which can be supplied by bill printer or customer display screen. The manual mode is to use the key to open it directly.

What is the driving voltage range of the cassette?

At present, there are two voltages for opening the cassette, 5V and 24V. In order to adapt to this voltage range, the design voltage of the cassette solenoid valve is 18V ± 6V, so that the solenoid valve can act under any voltage.

How to connect the cashbox connector?

RJ-11 connector is adopted for the connector of cashbox connecting line to connect with printer or customer display screen or cashbox card, and the shape is the same as that of ordinary telephone line connector. A total of 6 cores are allowed for RJ-11 head, of which the leftmost and rightmost cores are generally blank and invalid, so there are only 4 cores left in the middle. Only + and - lines are needed to drive the cash box, so some driving devices use 2 and 4 pins, and some use 3 and 5 pins as + and - poles. Please refer to the manual for specific connection method.

How to install the barcode scanner?

RJ-11 connector is adopted for the connector of cashbox connecting line to connect with printer or customer display screen or cashbox card, and the shape is the same as that of ordinary telephone line connector. A total of 6 cores are allowed for RJ-11 head, of which the leftmost and rightmost cores are generally blank and invalid, so there are only 4 cores left in the middle. Only + and - lines are needed to drive the cash box, so some driving devices use 2 and 4 pins, and some use 3 and 5 pins as + and - poles. Please refer to the manual for specific connection method.

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